OmniFlow Group Solutions ("OmniFlow," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
1. Information We Collect
We collect information in the following ways:
- Information you provide. When you submit a contact form, request an appointment, or chat with our AI assistant, we may collect your name, email address, phone number, business name, and any details you share about your needs.
- Automatically collected information. When you visit our site, we may collect technical data such as your IP address, browser type, device information, pages viewed, and the date and time of your visit.
- Cookies and similar technologies. We use cookies and similar tools to operate the site, remember preferences, and understand how the site is used.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule appointments;
- Provide, maintain, and improve our services;
- Send service-related communications and, where permitted, marketing messages you can opt out of at any time;
- Analyze website usage and improve performance and content;
- Protect against fraud, abuse, and security risks; and
- Comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf (such as hosting, communications, scheduling, and analytics), under obligations of confidentiality;
- Legal and safety authorities when required by law or to protect rights, property, or safety; and
- Business transfers in connection with a merger, acquisition, or sale of assets.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
8. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at Devontae.hooper@omniflowgroup.org or cory.gaither@omniflowgroup.org.