These Terms of Service ("Terms") govern your access to and use of the website and services of OmniFlow Group Solutions ("OmniFlow," "we," "us," or "our"). By accessing our website, booking an appointment, or engaging our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Our Services

OmniFlow provides AI-powered business automation services, including lead intake and follow-up systems, website development, marketing automation, and related consulting. The specific scope, deliverables, and fees for any engagement will be described in a separate proposal or agreement between you and OmniFlow.

2. Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the business you represent.

3. Appointments and Consultations

Appointments and consultations booked through our website are offered free of charge and are intended to discuss your needs and determine fit. Booking an appointment does not create an ongoing service relationship or obligation on either party.

4. Fees and Payment

Fees for paid services will be set out in your engagement agreement. Unless otherwise stated, fees are billed in advance, are non-refundable except as required by law, and are due according to the schedule in that agreement.

5. Client Responsibilities

To deliver our services effectively, you agree to provide accurate information, timely access to accounts and materials we reasonably require, and prompt feedback. You are responsible for ensuring that any content or data you provide does not infringe the rights of others and complies with applicable law.

6. Intellectual Property

All content on this website, including text, graphics, logos, and software, is owned by or licensed to OmniFlow and is protected by intellectual property laws. Ownership of custom deliverables created for a client will be addressed in the applicable engagement agreement. You may not copy, modify, or distribute our materials without permission.

7. Acceptable Use

You agree not to misuse our website or services, including by attempting to gain unauthorized access, interfering with operation, transmitting malicious code, or using the services for any unlawful purpose.

8. Third-Party Tools

Our services may rely on third-party platforms and tools. We are not responsible for the availability, performance, or policies of those third parties, and your use of them may be subject to their own terms.

9. Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied. While we work to deliver meaningful results, OmniFlow does not guarantee any specific outcome, revenue, or level of lead generation.

10. Limitation of Liability

To the maximum extent permitted by law, OmniFlow and its founders will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of our website or services. Our total liability for any claim will not exceed the amount you paid to us for the services giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless OmniFlow from any claims, damages, or expenses arising from your breach of these Terms or your misuse of our services.

12. Termination

We may suspend or terminate access to our website or services at any time if you violate these Terms. Termination of a paid engagement will be governed by the applicable agreement.

13. Governing Law

These Terms are governed by the laws of the state in which OmniFlow Group Solutions is established, without regard to conflict-of-law principles.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

15. Contact Us

Questions about these Terms can be sent to Devontae.hooper@omniflowgroup.org or cory.gaither@omniflowgroup.org.